What Is The Samsung Washer UB Error Code?

If you own a Samsung washing machine, you might encounter the UB error code at some point. This error code indicates an unbalanced load, which can cause issues during the spin cycle and potentially damage your washer.

Causes of the UB Error Code

1. Overloading or underloading the washer
2. Uneven distribution of the laundry load
3. Unlevel washing machine
4. Damaged or worn suspension rods
5. Faulty control board

Check for Overloading or Underloading

Overloading or underloading your washing machine can cause an unbalanced load. Ensure that you’re following the manufacturer’s recommendations for your specific model regarding load size.

• Overloading: Too many clothes can cause the drum to become unbalanced, leading to the UB error code. Remove some items and redistribute the remaining clothes evenly in the drum.
• Underloading: Washing a single heavy item, such as a comforter, can also cause an imbalance. Add a few smaller items to balance the load or use the appropriate cycle for bulky items.

Inspect and Adjust the Load

An uneven distribution of laundry can cause an unbalanced load. Follow these steps to adjust the load:

1. Pause the washing machine.
2. Open the door and redistribute the clothes evenly inside the drum.
3. Close the door and resume the cycle.

Examine the Washing Machine Level

An unlevel washing machine can cause the UB error code. To check if your washer is level:

1. Place a carpenter’s level on top of the washer.
2. Adjust the washer’s feet until the bubble in the level is centered.
3. Tighten the lock nuts on the feet to secure them in place.

Inspect the Suspension Rods

Worn or damaged suspension rods can cause excessive vibration and the UB error code. To inspect the suspension rods:

1. Unplug the washer and disconnect the water supply.
2. Remove the washer’s top panel by unscrewing the screws at the back and sliding it off.
3. Inspect the suspension rods for damage or wear. If they appear damaged, replace them.

Check the Control Board

A faulty control board can cause the UB error code. If you’ve tried all the previous steps and the error persists, you may need to replace the control board. Consult your owner’s manual or contact a professional technician for assistance.

Prevent the UB Error Code

1. Always follow the manufacturer’s recommendations for load size and detergent usage.
2. Distribute clothes evenly in the drum before starting the cycle.
3. Periodically check the washing machine’s level and adjust as necessary.
4. Inspect the suspension rods for wear and replace them if needed.

UB Error Code Questions and Answers:

Q: How do I reset my Samsung washer after fixing the UB error code?
A: To reset your Samsung washer, unplug the appliance, wait for about 5 minutes, and then plug it back in. This should clear the error code.

Q: Can I continue using my Samsung washer with the UB error code?
A: Ignoring the UB error code can cause excessive vibration, noise, and potential damage to your washer. It’s best to address the issue as soon as possible.

Q: How often should I check my Samsung washing machine’s level?
A: It’s a good idea to check your washing machine’s level every few months or if you notice excessive vibration or noise during the spin cycle.

Q: Can I fix the UB error code on my Samsung washer myself, or do I need to call a professional technician?
A: Most of the steps to troubleshoot and fix the UB error code can be done by yourself. However, if you’re unsure or uncomfortable with any of the steps, it’s best to consult a professional technician for help.

Q: Can the UB error code indicate a problem with the washer’s drum or bearings?
A: While it’s possible, the UB error code typically relates to an unbalanced load. If you’ve tried all the troubleshooting steps and the error persists, it’s best to consult a professional technician for further inspection and diagnosis.

We hope you find this guide helpful in fixing your Samsung washer UB error code issue. Remember to follow the preventive measures to ensure smooth operation and extend the life of your appliance.