The UE error code signifies an imbalance within the washer drum. This error code typically appears during the initial minutes of the wash cycle.
For Samsung washing machines manufactured before 2007, an E4 error code may be displayed instead of the UE code. In the case of more recent models, a UB error code might be shown to indicate a drum imbalance.
What Causes the UE Error Code
- Overloading or Under-loading the Washer
- Imbalanced load
- Twisted load
- Washer not level
- Faulty Suspension Rods
- Damaged or Worn Drum Bearings
- Malfunctioning Hall Sensor
- Control Board issue
Fix the Samsung UE Error
1. Overloaded Washer
Overloading or underloading a washing machine can cause imbalances during the spin cycle, leading to a UE error code.
Solution: Adhere to the manufacturer’s guidelines for loading the washer. Ensure that the machine is neither overfilled nor underfilled to maintain balance during the spin cycle.
2. Imbalanced Laundry Distribution
The primary cause of a UE error code is unbalanced distribution of clothing within the drum, which can hinder the washer’s ability to maintain balance during the spin cycle.
Solution: Open the washer door, reorganize the clothes to distribute their weight evenly, and restart the spin cycle. If the error persists, remove some clothing items and retry.
3. Tangled Clothes in the Drum
A mix of heavy and lightweight items in the load can result in entangled and unbalanced clothes within the drum. To avoid this issue, ensure a well-balanced load before initiating a cycle. Heavy fabrics, such as denim jeans, towels, and bed sheets, are more prone to twisting and tangling.
Solution: Remove entangled clothes and redistribute them evenly throughout the drum. Additionally, reduce the number of items that could potentially tangle in the load. Be extra cautious with garments that have laces, strings, or bathrobe belts, and consider using a laundry bag to prevent tangling.
4. Washing Machine Leveling and Surface Stability
A washing machine placed on an uneven surface or requiring leveling can experience excessive vibration or noise, resulting in a UE error code.
Solution: To check if the washing machine is level, press down on the appliance’s top and observe if it wobbles. Use a bubble level to verify its alignment. Place the level on the appliance’s top and ensure the bubble is centered. If necessary, adjust the washer’s feet until it becomes stable and no longer rocks or wobbles when moved by hand.
Other Issues Parts That Need replaced
5. Compromised Suspension Rods
Suspension rods stabilize the washer drum during operation; damaged rods can cause the washer to become unbalanced and display the UE error code.
Solution: Inspect the suspension rods for damage or wear and replace any faulty rods to restore the washer’s balance.
6. Worn or Damaged Drum Bearings
Drum bearings support the washer drum and enable smooth rotation. Over time, these bearings may wear out or become damaged, causing the drum to wobble and become unbalanced during the spin cycle.
Solution: Examine the drum bearings for signs of wear or damage and replace them, if necessary, to restore the washer’s balance.
7. Defective Hall Sensor
The Hall Sensor monitors the washer motor’s speed and direction. A malfunctioning sensor may cause the washer to spin at an incorrect speed, leading to an imbalance and the UE error code.
Solution: Inspect the Hall Sensor for signs of damage or malfunction and replace it, if needed, to ensure proper motor operation.
8. Control Module Failure
A crucial component in a Samsung washing machine is the control module, which allows the appliance to display error codes. Over time, the control module may become defective and transmit incorrect signals, leading to a UE error code. If you have confirmed that the shock absorber is in good condition, the wash load is evenly balanced, and the appliance is level, a control module failure may be the cause. However, it is advisable to verify the module’s functionality using a digital multimeter.
Solution: Test the control module using a digital multimeter to determine if it is defective. If the multimeter reading indicates a failure, replace the control module to resolve the issue.
Investigating a Faulty Control Module/Board – Identifying and assessing the problem can be carried out using a multimeter. By following these easy steps, you’ll be able to pinpoint the issue in no time, with minimal effort required.
Ensure that your washing machine is disconnected from any power source to avoid any potential hazards. Get a screwdriver and carefully remove the screws that secure the control panel in place. With the panel removed, you’ll be able to see the control module situated directly behind it.
Put your multimeter to use. Set it to the lowest ohm setting, and connect the leads to the terminals of the control module. Keep an eye on the reading displayed on the multimeter, if it shows a significantly high number or infinity, this is a clear indication that the control module is malfunctioning and needs to be replaced.
If you need any extra help let know by leaving a comment below and we will help you fix your Samsung washer.