The Samsung washing machine SC error code indicates a drainage issue, usually caused by a clogged drain hose, pump filter, or drain pump. Unclogging these components or making sure the drain hose is installed correctly should resolve the issue.
The SC error code, also known as the 5C or 5E error code, occurs when the washing machine is unable to drain the water properly. This can be caused by several factors.
Remember to always prioritize safety by unplugging the washer before performing any diagnostic or repair steps.
Check Drain System and Filter
A common cause of the SC error code on front load washers is a blockage in the drain system. This can be due to debris, lint, or small objects obstructing the drain hose or pump filter.
- Gently press down on the lid to open the pump filter’s entrance.
- Identify the black rubber hose connected to the drain plug and carefully remove it, allowing the water to be emptied into a large receptacle. Twisting the plug while gripping the hose can help with removal.
- Rotate the pump filter in a reverse direction and extract it or insert it and rotate it.
- Scrub the filter using warm water and a brush.
- Put the filter back into the washing machine, attach the hose plug and fasten the hose to its holder.
- Close the access panel.
- Run a test wash to see if the error code has cleared.
Check for a Clogged Drain Hose
If your washer isn’t draining, the drain hose may be kinked, pinched, or blocked by a small item. Alternatively, the drain hose outlet might be submerged in water, hindering draining. Ensure the drain hose is clear and correctly installed to resolve the issue. If it can’t be unclogged or properly connected, replace it.
- Disconnect power to the washer.
- Turn off the water supply.
- Detach the drain hose, using pliers if necessary.
- Use a drain snake tool or a hot water, white vinegar, and baking soda solution to unblock the hose.
- Replace the hose if it’s defective, worn, or has holes.
Inspect Drain Pump for Clogs
A faulty drain pump could be the culprit if the drain hose is clear. Small objects, clothing, or a damaged impeller might cause mechanical failure. If the propeller is intact and there are no blockages stopping the pump, it could have a malfunctioning electric component.
- Disconnect the washer’s power and water supply.
- For front-loaders, remove the rear access panel. For top-loaders, tape the lid shut and lay the washer on its front to access the pump.
- Disconnect the drain pump wire connector.
- Remove the drain hose using pliers.
- Remove the pump mounting screws.
- Take out the pump and examine it for damage or obstructions.
If the pump appears undamaged and obstruction-free, it might have failed electrically. Use a multimeter to test the drain pump motor’s continuity. If it tests negative, replace the pump.
Check the Water Level Sensor
If the water level sensor is not accurately detecting the water level, it can cause the washer to display the SC error code. This can be due to a faulty sensor, damaged wiring, or a loose connection.
- Unplug the washer and locate the water level sensor, typically found near the top of the washer’s tub.
- Inspect the sensor for damage and ensure it is properly connected.
- Test the sensor with a multimeter to ensure it is functioning correctly.
Inspect the Control Board
In rare cases, a malfunctioning control board can cause the SC error code. This is typically the result of a software glitch or a damaged component on the control board.
- Unplug the washer and remove the control panel.
- Inspect the control board for any visible damage or burnt components.
- If any issues are found, consider replacing the control board.
Samsung Washer Maintenance Tips
To avoid future issues with the Samsung washer SC error code, follow these preventative maintenance tips.
- Regularly clean the debris filter and inspect the drain hose for blockages or damage.
- Avoid overloading the washer, as this can put strain on the drain system.
- Use the appropriate amount of detergent to prevent excessive suds, which can hinder proper drainage.
- Periodically check the drain pump and water level sensor for any signs of wear or damage.
Questions from our readers…
Can I use my Samsung washer if it displays the SC error code?
It is not recommended to use your washer if it is displaying the SC error code, as this indicates a problem with the drainage system. Continuing to use the washer with this issue can lead to further damage.
How often should I clean the debris filter on my Samsung washer?
It is recommended to clean the debris filter every 1-2 months, depending on the frequency of use and the type of laundry being washed.
Can a clogged drain hose cause the SC error code?
Yes, a clogged, kinked, or damaged drain hose can restrict the flow of water, preventing the washer from draining properly and triggering the SC error code.
How can I prevent the SC error code from occurring in the future?
Regular maintenance, such as cleaning the debris filter, inspecting the drain hose, and using the appropriate amount of detergent, can help prevent the SC error code from occurring.
Is it necessary to replace the control board if the SC error code persists after trying all other solutions?
If the SC error code persists after trying all other solutions, it could indicate a problem with the control board. In this case, it may be necessary to replace the control board.
With proper diagnosis and prompt action, the Samsung washer SC error code can be resolved quickly and efficiently.