The LG washing machine has encountered an issue with its draining capabilities, as indicated by the OE error code. This error typically occurs when the washer is unable to drain the water within a specific time, usually 10 minutes. Some common causes of this error include a clogged drain pump filter, a kinked or blocked drain hose, or a malfunctioning drain pump.
How to clear the OE error
Before attempting any repairs or solutions, it’s essential to unplug your LG washer to ensure your safety. Once you’ve done this, you can proceed with the following troubleshooting steps:
Washer needs to be reset
When your washer is displaying the OE error, unplug the washer for 10 minutes to reset the control board just in case it was a temporary problem. By removing power to the washer it can reset all electronics and get the washer to work and be cleared of any error codes. After 10 minutes, plug the washer back into power and run a test wash. If the error code OE is still on the display panel, continue with the repair methods below.
Check the drain pump filter
The drain pump filter is designed to catch debris and prevent it from entering the drain pump. If the filter is clogged or dirty, it can prevent the washer from draining properly, leading to the OE error code.
- Locate the drain pump filter at the bottom front of your washer.
- Remove the cover and unscrew the filter.
- Clean the pump filter with warm water and remove any lint.
- Replace the filter, ensuring it is tightly secured.
Inspect the drain hose
Check the drain hose. A kinked, blocked, or damaged drain hose can also cause the OE error code. Make sure to inspect the entire length of the hose for any obstructions or damage.
- Disconnect the drain hose from the washer and the drain pipe.
- Check for any kinks or visible damage.
- Use a long brush or a straightened coat hanger to clear any blockages.
- Reattach the hose, ensuring it is securely fastened and free of kinks.
Examine the drain pump
If the drain pump is malfunctioning or damaged, it may not be able to pump the water out of the washer, resulting in the OE error code.
- Locate the drain pump at the bottom of the washer, behind the drain pump filter.
- Check for any visible damage or debris.
- Test the drain pump for continuity using a multimeter.
- If the pump is faulty or damaged, it may need to be replaced.
To avoid future issues with the OE error code, it’s essential to perform regular maintenance on your LG washer.
- Regularly cleaning the drain pump filter: Aim to clean the filter at least once a month to prevent buildup and clogs.
- Avoiding overloading the washer: Overloading can cause strain on the washer’s components, including the drain system. Always follow the manufacturer’s guidelines regarding load size.
- Properly sorting laundry: Ensure that small items, such as socks and underwear, are placed in a mesh laundry bag to prevent them from getting caught in the drain pump filter.
If you’ve attempted the troubleshooting steps above without success or feel unsure about performing any of the tasks, it’s best to call a professional appliance repair technician or leave a comment below and we will assist you.
The OE error code on an LG washer will not be a problem in the future with regular maintenance. Simply keep the drain system clean and free of blockages and the OE code will not be an issue when washing your clothes.