How To Clear The LG Washer UE Error Code?


When your LG washer displays a UE error code this indicates an unbalanced load. There can be a few different reasons for this. The question is how do you fix this?

Identifying the UE Error Code

What is the UE Error Code?

The UE error code, which sometimes appears as uE or Ub, is a signal from your LG washer that it’s struggling to balance the load inside the drum. This issue can occur during the wash, rinse, or spin cycle, affecting the washer’s performance and potentially causing damage to the appliance.

Common Causes of the UE Error Code

There are several reasons why your LG washer may display the UE error code:

  1. Unbalanced load: A large or heavy item, such as a blanket, can cause the load to become unbalanced.
  2. Incorrect washer leveling: If the washer isn’t leveled correctly, it may have trouble balancing the load during the cycle.
  3. Damaged or worn parts: Faulty suspension rods, shock absorbers, hall sensor, rotor mounting nut, or control board may contribute to the issue.

Fixing the UE Error Code on Your LG Washer

Step 1: Balance the Load

The first step to fixing the UE error code is to check the load inside your washer:

  1. Pause the washer and open the door.
  2. Inspect the load, ensuring that it’s evenly distributed within the drum.
  3. Remove any large or heavy items, redistributing the load as necessary.
  4. Close the door and resume the cycle.

If the error code persists, move on to the next step.

Step 2: Level the Washer

Check the leveling of your LG washer:

  1. Place a level on top of the washer to ensure it’s even.
  2. If the washer isn’t level, adjust the leveling legs until the bubble in the level is centered.
  3. Tighten the locking nuts on the leveling legs to secure them in place.

If the washer is correctly leveled and the error code continues to appear, proceed to the next step.

Step 3: Inspect and Replace Faulty Parts

If balancing the load and leveling the washer haven’t solved the issue, it’s time to check for damaged or worn parts. Inexperienced individuals should not attempt this step without assistance. Here’s what to look for:

  1. Rotor mounting nut: Ensure that it’s not loose or damaged.
  2. Suspension rods: Check for wear or damage, replacing them if necessary.
  3. Shock absorbers: Inspect for wear or damage, replacing them if needed.
  4. Hall sensor: Test the sensor and replace it if it’s not functioning properly.
  5. Control board: If all other components are in good condition, the control board may need to be replaced.

Preventing Future UE Error Codes

By following these tips, you can reduce the likelihood of encountering the UE error code again:

  1. Always balance your laundry loads, mixing large and small items together.
  2. Routinely check the leveling of your washer and adjust as needed.
  3. Perform regular maintenance and inspections of your washer’s components, replacing parts as necessary.

Frequently Asked Questions (FAQs)

Can I continue using my LG washer if it displays the UE error code?
While it’s possible to keep using your washer, it’s not recommended, as an unbalanced load can lead to poor washing performance and potential damage to the appliance.

How do I reset my LG washer after a UE error code?
After addressing the issue causing the UE error code, you can reset your washer by unplugging it for a few minutes and then plugging it back in.

Can I fix the UE error code on my own, or should I call a professional?
While some steps can be performed by homeowners, inexperienced individuals should not attempt to access internal components without assistance.

How often should I inspect and maintain my LG washer to prevent the UE error code?
Routine inspections and maintenance should be performed every few months or as needed, depending on your washer’s usage.

Are all LG washer models susceptible to the UE error code?
Yes, the UE error code can occur on various LG washer models, including front-load and top-load washers.

By following the steps in this guide, you can ensure your washer continues to perform at its best. Regular maintenance and proper load balancing are essential to preventing future occurrences of the UE error code.


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